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Gildage Privacy Policy

Effective Date: August 23, 2024

1. Introduction

Gildage is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information when you use our AI-based services for seniors ("Services"). By using our Services, you consent to the collection and use of your information as described in this policy.  

2. Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, phone number, and demographic information, when you create an account or interact with our Services.  

  • Usage Data: We collect information about how you use our Services, including the features you access, the actions you take, and the time and duration of your sessions.

  • Device Information: We collect information about the devices you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.

  • AI Interactions: We collect and store data generated through your interactions with our AI Services, including conversations, queries, and responses.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services: We use your information to personalize your experience, provide customer support, and develop new features and functionalities.  

  • Communicate with you: We may use your information to send you updates, notifications, and promotional materials related to our Services.

  • Protect our rights and interests: We may use your information to detect and prevent fraud, enforce our Terms of Service, and comply with legal obligations.

  • Research and development: We may use data for research and development purposes to improve our AI models and Services.

4. How We Share Your Information

We may share your information with:

  • Third-Party Service Providers: We may share your information with third-party service providers who help us provide and support our Services, such as AI providers, cloud infrastructure providers, and customer support platforms.  

  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.

  • Legal Authorities: We may share your information with legal authorities if required by law or to protect our rights or the safety of others.  

5. Your Choices

You have the following choices regarding your information:

  • Access and update your information: You can access and update your personal information by logging into your account or contacting us directly.

  • Opt-out of marketing communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.  

  • Delete your account: You can delete your account by contacting us directly.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.  

7. Children's Privacy

Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete the information.  

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@gildage.co

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